Meet The Team

We are a team of experts who are passionate about customer experience and the work that we do. We believe in balancing the hustle with a focus on well-being, ensuring that our clients thrive in every aspect of their business. Together, we create impactful change that drives success.

Meet Victoria

Victoria Chan provides fractional COO, CXO and CSO services. She is a global leader in customer experience, strategy and operations, customer success, partner operations, professional services, technical support, and scalable business transformations. She is a builder of high-performing diverse teams, a champion of innovative solutions, and a driver of operational excellence.

She has a diverse portfolio ranging from tech startups to Fortune 100 enterprises across various industries and Web3. Victoria works with clients to assess and optimize their customer experience strategies from sales to support; build programs and operational projects; and effectively execute cross-functional initiatives to elevate their businesses in emerging and developed markets.

Certified by the Co-Active Training Institute (CTI), the first organization accredited by the International Coach Federation (ICF), Victoria brings a unique approach to leadership and has a passion for coaching new and seasoned executives. Her extensive international background in consulting, Big Tech, and crypto/FinTech empowers her to drive success and achieve results for her clients.

Meet Magda

Magda Jary is a leading expert in Cloud and AI learning, renowned for her prowess in customer education, partner enablement, and global talent transformation. She brings deep expertise in developing go-to-market strategies, spearheading change initiatives, and establishing cutting-edge skilling and credentialing programs.

With Chief Learning Officer services, Magda excels in driving impactful organizational transformations. She crafts and implements comprehensive learning strategies that align with overarching business goals, ensuring all educational programs support and enhance company objectives. Her work empowers individuals and organizations to thrive in a multi-cloud and AI-centric world.

Magda’s dedication to transformative learning is complemented by her passion for mindfulness and meditation. Certified as a yoga instructor and mindfulness teacher, she integrates these principles into her leadership approach. A sought-after speaker on workforce development, compassionate leadership, and women in technology, Magda continues to shape the future of learning and talent development on a global scale.

Meet Derrick

Derrick Malone Jr. is a seasoned leader providing services in talent strategy, specializing in recruitment acquisitions, candidate experience management, data-driven workforce planning, and talent branding. With a diverse portfolio spanning from tech startups to Fortune 100 enterprises, he brings a unique approach to enhancing talent acquisition across various industries.

He partners with recruiting and people leadership to develop and implement impactful talent acquisition strategies. A champion for DEI, accessibility and belonging, Derrick is passionate about fostering inclusive environments and creating talent branding initiatives that attract top-tier, diverse talent. He also focuses on elevating recruitment teams through best practices training, promoting data integrity, and ensuring operational efficiency across global organizations.

With a strong background in building scalable talent programs and teams, Derrick helps organizations achieve excellence in hiring, retention, and leadership development. His commitment to cultivating diverse, high-performing teams empowers companies to thrive in today’s competitive landscape.

Meet Tarique

Tarique Abedin is a proven Sales and Services Executive who provides consulting for top-line growth, fostering customer success, and optimizing revenue operations. With a deep understanding of the retail, finance, and technology sectors, he has successfully led high-performing teams to achieve significant revenue targets. Tarique's expertise in cloud computing, product strategy, and go-to-market execution has enabled him to consistently exceed client expectations and deliver exceptional results.

Tarique's key strengths include strategic leadership, revenue generation, team development, and customer relationship management. With a proven ability to develop and implement GTM strategies, build and manage high-performing teams, optimize service processes, drive customer acquisition and retention, Tarique is committed to driving the success of organizations and delivering sustainable revenue growth.

A longtime practitioner of ITF Taekwondo and a national level competitor, Tarique carries principles of respect, patience, and practice in his leadership approach. These values have helped him build strong relationships and foster a positive team culture.

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Meet Vibha

Vibha Chokhani MBA ACC is a leadership coach and facilitator serving individuals, teams and organizations. Her expertise lies in building holistic, transformative learning experiences that support individual advancement and systems change. Her experience focused on strategic partnerships, customer success, business development and cross-functional operations. She has helped startups and business grow their positive impact by scaling their partnerships and programs. Her passion lies in facilitating workshops covering various leadership topics such as mindfulness, conscious communication, emotional intelligence, somatic leadership, and systems thinking.

Vibha completed her training in New York City at Co-Active Training Institute (CTI), the first organization accredited by the International Coach Federation (ICF). She is also certified to lead the Organization Workshop, a group simulation process created by Power & Systems Inc (USA). She also played a key role as a founding member of the Coaching Council at Women's Indian Chamber of Commerce and Industry (WICCI), a non-profit organization committed to empowering of women at all levels.

She is a certified yoga teacher from The Yoga Institute (Mumbai) and has been practicing Vipassana meditation.